Non-verbal messages are

AOverestimated in their importance

BAttempts at manipulation and should be ignored

CGenerally irrelevant to the overall message meaning

DImportant for a listener to understand ✓ Correct

Correct answer: (D) Important for a listener to understand

Explanation

Non-verbal messages are important for a listener to understand, since they carry much of the meaning.

Tone, gesture and expression complete and sometimes correct the spoken words.

Saying they are overestimated in importance understates the meaning they actually carry.

Treating them as mere manipulation to be ignored discards genuine cues to meaning.

Calling them generally irrelevant to the message contradicts their large share in conveying meaning.

A great part of the meaning in face-to-face exchange travels through non-verbal channels.

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