Political Science · Public Administration
Which is/are correct about the informal channel of communication?
- 1. It is faster than formal communication
- 2. It is mostly horizontal communication
- 3. It is also known as the grapevine
- 4. Managers never use it for organisational purposes
A1, 2 and 3 ✓ Correct
B1, 2, 3 and 4
C1, 2 and 4
D1, 3 and 4
Correct answer: (A) 1, 2 and 3 — Items 1, 2 and 3 are correct, so the answer is 1, 2 and 3.
Explanation
★Items 1, 2 and 3 are correct, so the answer is 1, 2 and 3.
★The informal channel is faster than formal communication.
★It is mostly horizontal, flowing across peers.
★It is also known as the grapevine.
★Item 4 is wrong, because managers often do use it for organisational purposes.
★They use it to test reactions and spread informal information.
★So only the claim that managers never use it is incorrect.
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