Paper 1 · Communication
UGC NET December 2021 June 2022 (29.09.2022) Shift-I
Which of the following are barriers to understanding communicated messages?
- Emotional quotient
- Jargon
- Personal space
- Pre-judgment
- Cultural background
A1, 2 & 3 only
B2, 4 & 5 only ✓ Correct
C3, 4 & 5 only
D2, 3 & 4 only
Correct answer: (B) 2, 4 & 5 only — The answer is 2, 4 and 5.
Explanation
★The answer is 2, 4 and 5.
★Jargon uses terms the receiver may not understand, which is a barrier, item 2.
★Pre-judgment draws conclusions before all the evidence, which blocks understanding, item 4.
★A different cultural background changes shared meanings, which hinders communication, item 5.
★A high emotional quotient aids communication rather than blocking it, so item 1 is excluded.
★Personal space is not a barrier to understanding the message, so item 3 is excluded.
★So the answer is 2, 4 and 5.
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