Which of the following are prominent elements that structure communication and control within an institution?
1.Sidetracking oppositional views
2.Encouraging free dissent
3.Structuring work roles
4.Controlling agendas
5.Managing information flow
A1, 2 and 3
B1, 2 and 4
C2, 3 and 4
D1, 3, 4 and 5 ✓ Correct
Correct answer: (D) 1, 3, 4 and 5
Explanation
Communication and control within an institution are structured by sidetracking oppositional views, structuring work roles, controlling agendas and managing information flow.
Statement 1, sidetracking oppositional views, quietly removes challenges to those in charge.
Statement 3, structuring work roles, fixes who does what and channels authority.
Statement 4, controlling agendas, decides which matters are even discussed.
Statement 5, managing information flow, governs who learns what and when.
Statement 2, encouraging free dissent, opens control rather than tightening it and stands apart from this set.
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