Paper 1 · Communication
Which of the following statements are true in the context of feedback?
- A situation in which the sender and the receiver exchange information
- Listening is adversely affected by the fast speed of delivery of messages
- Listening is adversely affected by the improper selection and use of media
- A listener's verbal or non-verbal responses to a message
A1, 2, 3 and 4 ✓ Correct
B1, 2 and 4
C2, 3 and 4
D1, 2 and 3
Correct answer: (A) 1, 2, 3 and 4 — All four statements are true of feedback, so that is the answer.
Explanation
★All four statements are true of feedback, so that is the answer.
★Feedback is a situation where sender and receiver exchange information.
★It is a listener's verbal or non-verbal response to a message.
★The fast speed of delivery can adversely affect the listening on which feedback rests.
★Improper choice and use of media can likewise harm that listening.
★So statements 1, 2, 3 and 4 are all correct.
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