Political Science · Public Administration
Which of the following statements is/are correct about the 'Human Relations Theory'?
- 1. It was developed by the work of Elton Mayo and his Hawthorne Experiments
- 2. It considers the organisation as a social system
- 3. Workers are social men, embedded in social settings but primarily guided by economic motives
- 4. Informal elements play an important role in the overall organisational output and productivity
A1, 2 and 4 ✓ Correct
B2, 3 and 4
C1, 2 and 3
D3 and 4
Correct answer: (A) 1, 2 and 4 — Statements 1, 2 and 4 are correct, so the answer is 1, 2 and 4.
Explanation
★Statements 1, 2 and 4 are correct, so the answer is 1, 2 and 4.
★The human relations theory grew out of Elton Mayo's Hawthorne experiments.
★It treats the organisation as a social system, not just a formal structure.
★Informal groups and relations strongly affect morale, output and productivity.
★Statement 3 is wrong, because workers are seen as guided primarily by non-economic, social motives.
★Recognition, belonging and group acceptance matter more than money in this theory.
★This is the central break of human relations theory from the classical economic-man view.
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