Paper 1 · Communication
Which of the following steps would you consider first for effective communication?
ASelect the channel of communication
BPlan the evaluation procedure
CSpecify the objectives of communication ✓ Correct
DIdentify various media for communication
Correct answer: (C) Specify the objectives of communication — The first step is to specify the objectives of communication, so that is the answer.
Explanation
★The first step is to specify the objectives of communication, so that is the answer.
★Before anything else, one must know what the communication is meant to achieve.
★Clear objectives guide every later choice.
★So specifying the objectives comes first.
★Selecting the channel and identifying media come after the aim is set.
★Planning evaluation is a later step, so the first step is specifying the objectives.
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