Political Science · Public Administration
UGC NET June 2019 Political Science
Which of the following ways are suggested by Mary Parker Follett for resolving conflict in an organisation?
- 1. Domination
- 2. Compromise
- 3. Surrender
- 4. Integration
A1, 2 & 3
B1, 2 & 4 ✓ Correct
C2, 3 & 4
D1, 2, 3 & 4
Correct answer: (B) 1, 2 & 4 — Follett suggested domination, compromise and integration, so the answer is 1, 2 and 4.
Explanation
★Follett suggested domination, compromise and integration, so the answer is 1, 2 and 4.
★Mary Parker Follett identified three ways of dealing with conflict in an organisation.
★Domination means one side wins and imposes its will, the simplest but least satisfying way.
★Compromise means each side gives up something to reach a settlement both can accept.
★Integration is the best way, where the needs of both sides are met without either sacrificing its interests.
★Surrender is not one of Follett's methods, since giving up entirely resolves nothing constructively.
★Hence the methods she suggested are domination, compromise and integration, that is 1, 2 and 4.
Want more like this? Create a free account to practise a full test, track your progress, and get spaced-repetition review.
Shared by Mcqkart · via Mcqkart.in