Political Science · Public Administration
Which statement is INCORRECT regarding the human relations theory?
AThe organization is to be viewed as a social system
BWorkers are human beings with all human attributes
CInformal elements do not play an important role in organizational output ✓ Correct
DThe organization has a social ethics, instead of an individual ethics
Correct answer: (C) Informal elements do not play an important role in organizational output — The statement that informal elements play no important role is incorrect, so that is the answer.
Explanation
★The statement that informal elements play no important role is incorrect, so that is the answer.
★Human relations theory stresses that informal groups matter greatly.
★They strongly shape morale and productivity.
★The theory views the organization as a social system.
★It sees workers as full human beings, not mere tools.
★It emphasizes a social rather than individual ethics.
★Thus the incorrect statement is the one about informal elements.
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