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Who among the following coined the term ‘representative bureaucracy’?

Political Science · Public Administration UGC NET December 2015 Political Science
Who among the following coined the term 'representative bureaucracy'?
ADonald Kingsley ✓ Correct
BPeter Blau
CMax Weber
DMartin Albrow
Correct answer: (A) Donald Kingsley — Donald Kingsley coined the term 'representative bureaucracy', so the answer is Donald Kingsley.
Explanation
Donald Kingsley coined the term 'representative bureaucracy', so the answer is Donald Kingsley.
He introduced it in his 1944 work 'Representative Bureaucracy', studying the British civil service.
His argument was that a bureaucracy should mirror the social composition of the society it serves.
A bureaucracy drawn from all classes, he held, would better understand and represent the interests of every section of the people.
The idea later grew into passive representation (matching social background) and active representation (acting for those groups' interests).
Peter Blau is wrong; he is known for studies of formal organisations and exchange theory, not this term.
Max Weber is wrong as the theorist of rational-legal bureaucracy, and Martin Albrow is wrong as the author of the survey 'Bureaucracy'.

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