Political Science · Public Administration
Who were two of the pioneers in the area of Total Quality Management?
AFayol and Weber
BTaylor and Gilbreth
COwen and Munsterberg
DDeming and Juran ✓ Correct
Correct answer: (D) Deming and Juran — Deming and Juran were pioneers of Total Quality Management, so the answer is Deming and Juran.
Explanation
★Deming and Juran were pioneers of Total Quality Management, so the answer is Deming and Juran.
★They developed ideas of quality control.
★They stressed continual improvement.
★They influenced industry in Japan and the West.
★They shaped modern quality management.
★So the answer is Deming and Juran.
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