Paper 1 · Communication
UGC NET June 2023 (13.06.2023) Shift-II
Among the following skills, which are considered as soft skills?
- Decision making
- Marketing
- Communication
- Conflict resolution
- Leadership
A2 & 5 only
B1, 3 & 5 only
C1, 3, 4 & 5 only ✓ Correct
D2 & 4 only
Correct answer: (C) 1, 3, 4 & 5 only — Decision making, communication, conflict resolution and leadership are soft skills, so the answer is 1, 3, 4 and 5.
Explanation
★Decision making, communication, conflict resolution and leadership are soft skills, so the answer is 1, 3, 4 and 5.
★Soft skills are interpersonal and behavioural abilities that apply across all professions.
★They contrast with hard skills, which are specific technical or job-related competencies.
★Decision making, communication, conflict resolution and leadership all shape how a person works with others.
★Marketing in item 2 is a domain-specific hard skill tied to a particular function.
★Other common soft skills include time management, teamwork, creativity and problem solving.
★Employers value soft skills because they transfer easily between roles and organisations.
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