Negative communicators usually express:
1.Verbal softness
2.Optimism
3.Pessimism
4.Resentment
5.Distrust
A1, 2 & 3 only
B2, 3 & 4 only
C3, 4 & 5 only ✓ Correct
D1, 2 & 5 only
Correct answer: (C) 3, 4 & 5 only
Explanation
Negative communicators usually express pessimism (3), resentment (4) and distrust (5), the sour and guarded attitudes that mark negative expression.
Pessimism (3) shows in expecting the worst and voicing gloom about outcomes.
Resentment (4) shows in carrying grievance and ill feeling towards others.
Distrust (5) shows in suspicion and unwillingness to believe, while verbal softness (1) and optimism (2) belong to positive, warm communication rather than the negative kind.
Such expression breeds tension and blocks open exchange.
Positive communicators, by contrast, convey warmth and hope.
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