In the decision-making process, group communication helps in maintaining
In decision-making, group communication helps in maintaining equilibrium related to socio-emotional concerns.
Alongside the task work of solving a problem, a group must tend to feelings, relationships, morale and cohesion among its members.
Socio-emotional communication keeps tensions in check and preserves the balance that lets the group function and reach decisions together.
Maintaining the status of top management is not its purpose, since group communication serves collective functioning, not the protection of hierarchy.
Maintaining policy deviation is wrong, as good group communication supports coherent decisions rather than drift away from agreed policy.
Maintaining ethnic prejudices is plainly not a function, because healthy group communication works against bias, not to sustain it.
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