Match List I (Types of Communication) with List II (Main Features) and choose the correct answer:

The correct pairing links downward communication with the most common organisational system, upward with feedback on current issues, horizontal with a useful link for task coordination, and grapevine with growing to meet a member's need.

Downward communication, the first entry, matches the most common communication system in an organisation, flowing from managers to staff.

Upward communication, the second, matches providing management with feedback about current issues and problems.

Horizontal communication, the third, matches forming a useful link in decision making for task coordination among peers.

Grapevine communication, the fourth, matches growing primarily to meet a member's need for communication.

Direction and purpose distinguish each type, keeping the four pairs in true order.