Paper 1 · Communication
Two-way communication becomes effective through which of the following?
- Focusing on the eyes of the person speaking
- Making eye contact
- Observing body language
- Comments in social media
- Questions
- Paraphrasing
A1, 2, 3 and 5
B1, 2, 3, 4, 5 and 6 ✓ Correct
C2, 4, 5 and 6
D3, 4, 5 and 6
Correct answer: (B) 1, 2, 3, 4, 5 and 6 — Two-way communication becomes effective through all six means, so the answer is 1, 2, 3, 4, 5 and 6.
Explanation
★Two-way communication becomes effective through all six means, so the answer is 1, 2, 3, 4, 5 and 6.
★Focusing on the eyes and making eye contact keep the parties engaged.
★Observing body language reads the unspoken response.
★Comments in social media provide a further channel of return.
★Questions and paraphrasing confirm and deepen understanding.
★So all six together make two-way communication effective.
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