Two-way communication becomes effective through which of the following?

1.Focusing on the eyes of the person speaking

2.Making eye contact

3.Observing body language

4.Comments in social media

5.Questions

6.Paraphrasing

A1, 2, 3 and 5

B1, 2, 3, 4, 5 and 6 ✓ Correct

C2, 4, 5 and 6

D3, 4, 5 and 6

Correct answer: (B) 1, 2, 3, 4, 5 and 6

Explanation

Two-way communication becomes effective through all six listed means, statements 1 through 6.

Statement 1, focusing on the speaker's eyes, and statement 2, making eye contact, keep attention engaged.

Statement 3, observing body language, reads the non-verbal signals of the other side.

Statement 4, comments in social media, adds a return channel in digital two-way exchange.

Statement 5, questions, and statement 6, paraphrasing, confirm understanding and invite response.

Two-way communication depends on active feedback flowing back to the sender.

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