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Which of the following are identified as verbal communication skills?

1.Use of aggressive language
2.Assertiveness
3.Opening feedback channels
4.Taking credit for oneself
5.Use of affirmative words
A1, 2 and 3
B2, 3 and 4
C3, 4 and 5
D2, 3 and 5 ✓ Correct
Correct answer: (D) 2, 3 and 5
Explanation

Verbal communication skills identified here are assertiveness, opening feedback channels, and the use of affirmative words.

Statement 2, assertiveness, qualifies because expressing needs firmly yet respectfully is a core verbal skill.

Statement 3, opening feedback channels, qualifies because inviting responses keeps the verbal exchange two way.

Statement 5, use of affirmative words, qualifies because positive wording strengthens clarity and goodwill.

Statement 1, use of aggressive language, is excluded because hostility damages rather than aids effective speaking.

Statement 4, taking credit for oneself, is excluded because self-serving claims work against cooperative dialogue.

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