Which of the following concepts or models helps in the process of giving and receiving feedback and has four zones called arena, facade, blind spot and unknown?
AThe Johari Window ✓ Correct
BThe Aristotle Model
CThe Shannon and Weaver Model
DThe Schramm Communication Model
Correct answer: (A) The Johari Window
Explanation
The model with four zones, arena, facade, blind spot and unknown, is the Johari Window.
It aids the process of giving and receiving feedback about the self.
The Aristotle model sets out speaker, subject and audience, without these four zones.
The Shannon and Weaver model maps sender, channel, noise and receiver, a transmission view.
The Schramm model centres on shared fields of experience, not the four self-awareness zones.
The Johari Window was devised by Joseph Luft and Harrington Ingham.
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