Paper 1 · Communication
UGC NET December 2021 June 2022 (22.09.2022) Shift-I
In constructive contexts of effective listening behaviour, communication is characterized by which of the following?
- 1. Trivial disturbances
- 2. Weak feelings
- 3. Identification of the common ground
- 4. Finding out the areas of mutual agreement
- 5. Search for real issues
A1, 2 and 3 only
B3, 4 and 5 only ✓ Correct
C1, 4 and 5 only
D2, 3 and 4 only
Correct answer: (B) 3, 4 and 5 only — The answer is 3, 4 and 5.
Explanation
★The answer is 3, 4 and 5.
★Constructive listening involves identifying the common ground, which is item 3.
★It involves finding out the areas of mutual agreement, which is item 4.
★It involves searching for the real issues, which is item 5.
★Trivial disturbances and weak feelings are not features of it, so items 1 and 2 are excluded.
★So the characteristics are the third, fourth and fifth.
★So the answer is 3, 4 and 5.
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