In constructive contexts of effective listening behaviour, communication is characterized by which of the following?
1.Trivial disturbances
2.Weak feelings
3.Identification of the common ground
4.Finding out the areas of mutual agreement
5.Search for real issues
A1, 2 and 3 only
B3, 4 and 5 only ✓ Correct
C1, 4 and 5 only
D2, 3 and 4 only
Correct answer: (B) 3, 4 and 5 only
Explanation
Constructive listening behaviour marks communication by identification of common ground, finding areas of mutual agreement, and searching for the real issues.
Statement 3 fits because locating shared ground builds a base for understanding.
Statement 4 fits because tracing points of agreement narrows conflict and eases exchange.
Statement 5 fits because probing for the real issues keeps talk focused on substance.
Trivial disturbances are distractions that hinder rather than characterise constructive listening.
Weak feelings signal disengagement, the opposite of the involved attention constructive listening needs.
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