The main challenges of grapevine communication are which of the following?

1.Its formal nature

2.Distortion

3.Misunderstanding

4.Source anonymity

5.Conformity

A1, 2 and 3

B2, 3 and 4 ✓ Correct

C3, 4 and 5

D1, 3 and 4

Correct answer: (B) 2, 3 and 4

Explanation

The main challenges of grapevine communication are distortion, misunderstanding and source anonymity, statements 2, 3 and 4.

Statement 2, distortion, arises as informal messages pass and change from person to person.

Statement 3, misunderstanding, follows when unverified messages are read wrongly.

Statement 4, source anonymity, hides who started a message, so it cannot be traced.

Statement 1, its formal nature, is false, since the grapevine is casual and unofficial.

Statement 5, conformity, is not among its recognised challenges.

The grapevine is an unofficial social network within an organisation.

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