Paper 1 · Communication
The power that comes through the connectedness of one's words matching one's feelings, body and facial expressions in the communication process is known as
AConformity
BCongruence ✓ Correct
CCollaboration
DControl
Correct answer: (B) Congruence — This power is known as congruence, so that is the answer.
Explanation
★This power is known as congruence, so that is the answer.
★Congruence means the words agree with the feelings, body and face.
★When all these line up, the message feels sincere and powerful.
★So this connected matching is congruence.
★Conformity is going along with others, a different idea.
★Collaboration and control are other terms, so the answer is congruence.
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