Paper 1 · Communication
Those actively involved in lateral communication, which cuts across chains of command and coordinates departments, are called
AMen of the match
BBoundary spanners ✓ Correct
CGatekeepers of command
DWicket keepers
Correct answer: (B) Boundary spanners — Those active in lateral communication are called boundary spanners, so that is the answer.
Explanation
★Those active in lateral communication are called boundary spanners, so that is the answer.
★Lateral communication cuts across the usual chains of command.
★The people who carry it link different departments across boundaries.
★So they are called boundary spanners.
★The cricket terms in the other options are not communication roles.
★So the answer is boundary spanners.
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