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When communication helps a group to achieve its goals, it is known as:

Paper 1 · Communication UGC NET June 2024 Cancelled (18.06.2024) Shift-I
When communication helps a group to achieve its goals, it is known as:
ADisruptive role
BPromotive role ✓ Correct
CCounteractive role
DDevotional role
Correct answer: (B) Promotive role — Communication that helps a group reach its goals is a promotive role, so that is the answer.
Explanation
Communication that helps a group reach its goals is a promotive role, so that is the answer.
In group communication, messages can play different roles.
A promotive role moves the group forward toward its objectives.
It informs, persuades and coordinates members to achieve shared goals.
A disruptive role hinders the group and a counteractive role opposes wrong directions.
So helping the group achieve its goals is the promotive role.

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