When communication helps a group to achieve its goals, it is known as:
ADisruptive role
BPromotive role ✓ Correct
CCounteractive role
DDevotional role
Correct answer: (B) Promotive role
Explanation
When communication helps a group reach its goals it is playing a promotive role.
Promotive communication moves the group forward by informing, coordinating and encouraging joint effort.
A disruptive role does the opposite, breaking down cooperation and hindering the goal.
A counteractive role works against a proposed course, checking or opposing group movement.
A devotional role concerns reverence or worship and has no bearing on task achievement in a group.
Group task roles are classed by whether they help, hinder or counter the shared objective.
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