Which of the following can be used to overcome communication barriers in an organization?
1.Unlimited use of grapevine
2.Sectionalised and preferred feedback
3.Action-oriented communication
4.Proper use of language
5.Inter-personal relations
A1, 2 and 3 only
B2, 3 and 4 only
C3, 4 and 5 only ✓ Correct
D1, 4 and 5 only
Correct answer: (C) 3, 4 and 5 only
Explanation
Communication barriers in an organisation can be overcome by action oriented communication, proper use of language, and sound inter-personal relations.
Statement 3 fits because messages tied to clear action are understood and acted upon.
Statement 4 fits because precise, shared language removes ambiguity and misreading.
Statement 5 fits because trusting relations open honest, two way exchange.
Unlimited use of the grapevine spreads rumour and distortion rather than curing barriers.
Sectionalised and preferred feedback filters information unfairly and deepens blockage.
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