Listening

AMay be a complex process involving many steps ✓ Correct

BIs always reflexive

CIs merely a natural habit

DIs a physiological process occurring in a spontaneous manner

Correct answer: (A) May be a complex process involving many steps

Explanation

Listening may be a complex, multi-step process, since it moves through receiving, understanding, remembering, evaluating and responding.

It is far more than hearing, which is only the passive physical registering of sound.

Calling it always reflexive denies the deliberate attention and interpretation that genuine listening demands.

Treating it as merely a natural habit ignores that effective listening is a learned skill.

Describing it as a spontaneous physiological process again reduces it to hearing rather than active mental work.

The stages of listening are commonly listed as receiving, understanding, remembering, evaluating and responding.

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