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The responding step of listening

Paper 1 · Communication
The responding step of listening
AIs non-verbal
BDepends upon human memory
CCan be verbal or non-verbal ✓ Correct
DIs always verbal
Correct answer: (C) Can be verbal or non-verbal — The responding step of listening can be verbal or non-verbal, so that is the answer.
Explanation
The responding step of listening can be verbal or non-verbal, so that is the answer.
After understanding, the listener gives some response.
This response may be spoken words or a nod, a smile and other signs.
So responding can be either verbal or non-verbal.
It is not limited to non-verbal signs alone.
It is not always verbal either, so responding can be verbal or non-verbal.

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