The ability to understand, communicate with, motivate and support other people, both individually and in groups, defines which of the following organizational skills?

The ability to understand, communicate with, motivate and support people individually and in groups defines soft skills.

Soft skills are people-centred abilities such as communication, empathy and teamwork.

Hard skills are technical, measurable abilities tied to specific tasks, not this human dimension.

Conceptual skills are about seeing the organization as a whole and thinking strategically.

Political skills concern gaining influence and navigating power, a narrower aim than supporting people.

Soft skills are increasingly prized for effective collaboration at work.