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The criteria for good public service communication by media are which of the following?

Paper 1 · Communication UGC NET June 2023 (21.06.2023) Shift-II
The criteria for good public service communication by media are which of the following?
  • Limit on audience action and reaction
  • Subjective slant
  • Evenhandedness
  • Avoidance of rancour
  • Separating facts from opinion
A1, 2 & 3 only
B2, 3 & 4 only
C3, 5 & 1 only
D3, 4 & 5 only ✓ Correct
Correct answer: (D) 3, 4 & 5 only — Good public service communication is evenhanded, avoids rancour and separates facts from opinion, so the answer is 3, 4 and 5.
Explanation
Good public service communication is evenhanded, avoids rancour and separates facts from opinion, so the answer is 3, 4 and 5.
Public service media should treat all sides fairly.
Evenhandedness ensures balanced coverage, matching item 3.
Avoidance of rancour keeps the tone free of bitterness, matching item 4.
Separating facts from opinion helps the audience judge for themselves, matching item 5.
Limiting audience reaction and taking a subjective slant work against good public service communication.
So the criteria are items 3, 4 and 5.

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